Contact Us

Contact Us

We're here to help. If you have any questions about our products, your order, shipping, or returns, our team is committed to providing timely assistance.

📧 Get in Touch

  • Email: support@fitsfan.com
  • Phone: +852 64950698
  • Response Time: Within 24–48 business hours.

🕒 Business Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (HKT / GMT+8)
  • Messages received on weekends will be processed the following Monday.

🏢 Business Information

  • Company Name: Fitsfans Ltd
  • Registered Office: Room D07, 8th Floor, Kai Tak Factory Building Phase 2, 99 King Fuk Street, San Po Kong, Hong Kong

📦 Order & Returns Support

To help us assist you faster, please include your Order Number and Checkout Email in your message. For return requests, please contact us via email first to receive the correct return instructions.